Refund & Return Policy

Important Note: In accordance with EU consumer regulations.

1. Right of Withdrawal (Perishable Goods)

Due to the nature of our products (fresh and prepared food), the standard 14-day right of withdrawal does NOT apply once the order has been processed or shipped, for health and hygiene reasons.

2. Incorrect or Damaged Orders

If you receive an incorrect product or it arrives in poor condition, please contact us within 24 hours of delivery with photos of the product. We will offer a full refund or a replacement.

3. How to Request a Refund

For any issues with your order, please email us immediately at: info@iskayfood.com

We use cookies to improve your experience. By continuing to browse, you agree to our use of cookies.